Welcome to the City of Albuquerque

Guaranteed Ride Home

Information about ABQ RIDE's Guaranteed Ride Home program.

Contact

  • Nick Manole, Marketing Specialist
  • 505-724-3115 desk
  • nmanole@cabq.gov

Hours of Operation

  • Monday - Saturday: 5:30 a.m. - 10 p.m.
  • Sunday: 7:00 a.m. - 7:00 p.m.

More Information

What is Guaranteed Ride Home?

Guaranteed Ride Home is a form of insurance for commuters who regularly use alternative modes of transportation instead of the Single Occupancy Vehicle (SOV). When you choose to carpool, vanpool, ride the bus, bike, or walk to work or school at least 3 times a week, you will not be stranded should an emergency arise. In case of an emergency, this program gives you a free ride to your destination(s)*.

*Guaranteed Ride Home only provides trips within the ABQ RIDE bus route service area.To view ABQ RIDE's service area view our System Map.

Why is Guaranteed Ride Home needed?

One of the major reasons why people feel uncomfortable about taking alternative transportation is the fear of being at school or work without their automobile in the case of an emergency. Guaranteed Ride Home provides reassurance that the ride you need will be there when you need it. With a free ride just a phone call away, you have peace of mind knowing that you can get to your destination(s) quickly if you must. This means that you can feel confident about using alternative transportation to commute.

How do I use Guaranteed Ride Home?

Guaranteed Ride Home is as close as your phone. If an emergency arises while you are at work or school, or if you miss your usual ride home due to unforeseen emergencies, just dial the quick ride dispatch number you are given upon registering. A driver will be sent to pick you up and drop you off at your destination(s). All you need to do is fill out the voucher provided by the driver.

Try alternative transportation and leave the worrying to us!

You probably are aware that alternative transportation has a lot of advantages over driving alone. First, it saves you money on gas, parking and car maintenance. Second, it can be faster and less stressful than fighting rush hour traffic. Finally, having fewer cars on the road is great for our environment!

Like many people, perhaps you were hesitant to leave your car at home and use an alternative mode for fear of being stranded. Worry no more! The City of Albuquerque Transit Department has the solution.

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